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7745 Ballantyne Commons Parkway Suite 101
Charlotte, NC 28277

 

Call (704) 841-3937 to Schedule an Exam

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The Staff

Our exceptional, friendly staff is our greatest asset. They are excited about what they do, and they care personally about getting the best results for our patients.

Our receptionists will try to accommodate your busy schedule by finding appointments that suit your needs. We will help you understand your insurance coverage and if financial arrangements are necessary, we will be glad to help you develop a plan to make your vision care treatment possible.

CORONAVIRUS COVID-19 UPDATE

OFFICE CLOSED THROUGH 4/5/2020

To ensure the safety of our patients and their families, our staff and our doctors, and per the direct guidelines of the US. Centers for Disease Control and Prevention (CDC), the American Optometric Association (AOA) and the North Carolina State Board of Examiners in Optometry (NCBEO), our office is taking the temporary measure of postponing routine eyecare visits through April 5th, 2020.  This is a difficult decision to make, but we must do our part in helping to minimize the impact of this unprecedented worldwide occurrence.  We apologize for any inconvenience this may cause and ask for your understanding during this time.  Our goal is to return to normal as soon as the experts monitoring this pandemic feel that we can safely resume seeing patients without any risks.

In regard to any emergency problems that you may develop which you feel need immediate attention,  please do not hesitate to contact our doctors.  We will discuss with you what symptoms you may have to determine if this is something that needs to be seen in the office or not.  We advise you to not go to urgent care or the emergency room unless our doctors direct you to.  You may reach Dr. Thomas at (704) 517-7267 and Dr. House at (704) 582-1117.  If no answer, please leave a message and your call will be returned in a timely manner.

CONTACT LENS PATIENTS: If you are due for your annual exam or you are running low in supply with your current contact lens prescription, we will do our best to accommodate your needs.  Please call the office (704)841-3937 and leave a message with your name and best contact number, or e-mail us at info@thomashousevision.com.  We will be checking for messages periodically and will follow up with you.  We ask for your patience due to some delays from our suppliers.

Thank you for your understanding and cooperation as we all work through this challenging time together.  We ask that you take all needed precautions to stay healthy so you can resume your normal routine soon!